|
SERVICE |
Direct TV |
DISH NETWORK |
|
Demand |
Is home to more
than 14 million viewers in the U.S. |
Also popular with
11 millions of viewers and growing |
|
Quality |
High quality
transmission |
High quality
transmission |
|
Customer service |
Provision for
online services such as payment of bills, addition of packages, current
account statements are available. Online user manuals and installation
guides can also be accessed. |
Provision for
online services such as payment of bills, addition of packages, current
account statements are available. Online user manuals and installation
guides can also be accessed. |
|
Programming |
Has a number of
exclusive sports packages that cannot be availed through other providers |
Has a wide range
of programming including many sports channels. Has an exhaustive amount
of international programming and additional international packages. |
|
Availability |
Is available in
certain cities where its competitor is not: Las Vegas, Memphis,
Milwaukee, Baltimore and Columbus |
Is available in
certain cities where the other service is not: Oklahoma, Albuquerque,
Honolulu and Grand Rapids |
|
Price Status
|
Basic package
charges range between $39.99 and $81.99 |
Basic package
charges range between $22.99 and $72.99 |
|
Warranty |
Offers a 12 month
warranty from the date of activation and 24 hrs customer service |
Offers a 12 month
warranty from the date of activation and provides in-house customer
service |
|
Additional
Services |
Offers Direct TV
Systems like DVR (TIVO) or Personal Video Recording facility at an extra
charge. PVR allows a user to rewind, fast-forward and record while
watching a live program. |
Offers Dish
Network Systems like DVR or Personal Video Recording facility at an
extra charge. PVR allows a user to rewind, fast-forward and record while
watching a live program. |
|
Order Online |
Order
Direct TV |
Order
Dish Network |
